Mt. Olympus Resort
What is your cancellation policy?
Our cancellation policy states that you have 72 hours prior to your arrival date to cancel with a processing fee. If you cancel within 72 hours of your planned arrival date you will cause your entire deposit to be forfeited.
What time is check-in and check-out?
Check-in is guaranteed after 4:00 pm but you may arrive as early as 10:30 am to pre-register for your park entrance passes. Check-out is at 10:30 am but your park passes are valid the entire day.
Can I bring my pet with me?
Mt. Olympus does not allow pets in any of the rooms.
Where can I eat while staying at the Mt. Olympus Resort?
We offer a wide variety of restaurants, cafes, bars and snack areas while staying at our resort as well as visiting our water and theme parks.
Do you accept checks?
Mt. Olympus only accepts personal checks for your check-in amount 30 days prior to your arrival date. Otherwise credit cards must be used for your room reservation. For final payment upon check-in we accept cash, credit cards, and travelers checks.
Can I choose the hotel room or Village building I want to stay in?
If you place a special request, we will try our very best to accommodate but cannot guarantee the availability of a specific room or building at the time of your check-in. However, the room provided to you at check-in will always be the room type selected when the reservation was made.
Do you offer cribs or rollaway beds if I need one? Is there a fee?
We do offer cribs at no additional charge and rollaway beds are available for a fee of per night.
Do you offer Wi-Fi? Is there a fee?
We’re proud to offer Free Basic Wi-Fi Service to all of our guests.
- How can I get to Mt. Olympus Resort from where I live?
How long are my park tickets valid once I reserve a room?
Your passes are valid for your entire stay, from the moment you check-in throughout your check-out date.
Water & Theme Park
Are life vests or water wings required for children in the water parks? Do you provide them?
We do not require children to use flotation devices in the water. However, you can bring your own or purchase them in the water parks and retail store.
Are outside foods or beverages allowed inside the water & theme parks?
We do not allow guest to bring outside food or beverage into the Mt. Olympus Theme Park and Water Park.
Are there age restrictions for children visiting the Mt. Olympus Water & Theme Park?
We do not have age requirements for any of our parks. To reserve overnight accommodations at the Mt. Olympus Resort, you must be 18 years or older unless accompanied by a parent or legal guardian.
Are there concessions stands within your outdoor and indoor parks?
There are several concession stands and restaurants located throughout all our parks. We offer snack shops, a bar and grill, coffee shops and retail locations to purchase food and beverages and much, much more.
Are there lockers available for my personal belongings?
Lockers are available throughout the parks for a small fee.
Are your parks open year-round? Are there any exceptions?
Yes, our indoor water & theme park is open year-round with seasonal activities including golfing, tubing, skiing & snowboarding. Our outdoor water & theme park begins their season during Spring Break, with limited availability to rides based on the weather. From Memorial Day through Labor Day, which is our most popular time to visit, all four of our water & theme parks are open during normal business hours. Please note that all of our outdoor parks may be subject to closing during inclement weather including rain, wind or lightning.
Can I gain access to the Mt. Olympus Water & Theme Parks if I am not lodging at one of the Mt. Olympus Resort locations?
Yes, during the summer we offer day passes for guests not staying at the Mt. Olympus Resort. During the winter season, we reserve our parks for only registered overnight guests the majority of the time. However, we will honor previously purchased park tickets at anytime.
Do the water parks have rules regarding children in diapers?
Children still in diapers are required to wear swimmer diapers while in the water.
Do your water parks have changing rooms and showers available? Is there a fee to use them?
We are proud to offer free changing rooms and showers to all park guests.
- What are the hours of the outdoor and indoor water & theme parks?
Wisconsin Dells & Surrounding Areas
Are taxicabs available to get around town?
Wisconsin Dells has many taxi services available. Please visit our information desk during your stay for contact information.
What restaurants are in the area surrounding Mt. Olympus Water & Theme Park Resort?
The closest restaurants to Mt. Olympus Theme Park and Water Park Resort, and some of our favorites are Pizza Pub, Del Bar, BJ’s Restaurant and Sprecher’s. However, the Wisconsin Dells area offers many great dining options, and may be a short drive away from the World of Mt. Olympus.